Our information

Terms of
Sale

These Terms of Sale (hereinafter referred to as «TOS») govern the contractual relationship between the Devloop agency (hereinafter referred to as «the Service Provider») and its customers (hereinafter referred to as «the Customer»). These TOS apply to all the services offered by the Service Provider, in particular the creation of websites and mobile applications, web hosting packages, web and mobile maintenance, content updating, email hosting, Google Ads campaigns, visual creations, and any other service provided by the Service Provider. The service contracts drawn up and provided by the Devloop agency take precedence over these general conditions of sale.

1. Acceptance of the TOS

The subscription of an estimate or a commercial proposal implies unreserved acceptance of these «general conditions» which apply whatever the options, the modules subscribed to and the terms of the work carried out. These «terms of sales» are intended to govern the contract concluded between the Devloop Agency and the Customer designated by the «quote / commercial proposal» and any amendment(s) attached thereto. The acceptance of the The buyer is acquired by his written agreement following receipt of the offer. This approach is equivalent for the buyer to acknowledging that he has read and that he approves all of the general conditions of sale of Devloop and its partners as well as its subcontractors. These general conditions are freely available on https://devloop.dev/en/terms-of-sales. Devloop's quotes clearly state at the bottom of the page: validating the quote, the Customer accepts Devloop's general terms and conditions of sale, freely available at https://devloop.dev/en/terms-of-sales.

2. Quote and Order

The Service Provider draws up a detailed estimate for each service requested by the Customer. The estimate specifies the characteristics of the service, the completion times, the prices and the terms of payment. The order is confirmed by the Customer in writing or through an online order form. Any modification of the initial order will be subject to an amendment to the initial quote.

3. Price and Terms of Payment

The prices of the services are fixed in the estimate drawn up by the Service Provider. The prices are expressed in euros and excluding taxes, unless otherwise indicated. The Service Provider reserves the right to modify its prices at any time, subject to change inform the Client beforehand. The terms of payment are specified in the quote. The Service Provider reserves the right to suspend or cancel any service in the event of non-payment within the agreed deadlines.

4. Intellectual Property

The Service Provider remains the owner of all the intellectual property rights attached to the services provided, including the source codes, unless expressly stated otherwise in the quote. The Client undertakes to respect these rights and not to reproduce them, modify or use them without prior authorization from the Service Provider.

5. Responsibilities

The Service Provider undertakes to provide the services with diligence and professionalism. However, the Service Provider cannot be held responsible for any interruptions of service, loss of data or direct or indirect damage resulting from the use of the services provided. The Customer is responsible for the content provided and guarantees that he has the necessary rights for its use. The Customer is also responsible for backing up his data.

6. Confidentiality

The Service Provider undertakes to respect the confidentiality of the information and data provided by the Client in the context of the provision of services. The personal data collected by the Service Provider is used only in the context of the commercial relationship and are treated in accordance with the legislation in force.

7. Termination

Each party may terminate the contract at any time in the event of non-compliance with the contractual obligations of the other party. In the event of termination, the Customer remains liable for the services provided up to the date of termination.

8. Force Majeure

None of the parties can be held responsible for the total or partial non-performance of its obligations if this non-performance is due to a case of force majeure, in particular in the event of a natural disaster, fire, strike, or any other circumstances beyond its control.

9. Applicable Law and Disputes

These TOS are governed by Andorran law. Any dispute relating to the interpretation, execution or termination of the contract will be submitted to the competent courts.

10. Modification of the TOS

The Service Provider reserves the right to modify these TOS at any time. The new general conditions will apply as soon as they are posted on the Service Provider's website.

Last update: 3/2/2024.